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# Reconfigure fails after Write to System

Error: The PME installer displays a "Could not complete all steps" message and indicates a fail on the Secure User Passwords step.

Likely cause: The system key that was provided to the Configuration Manager during Write to System is not the correct key for the source system archive.

Error resolution: To correct this situation:

1. Exit the incomplete Reconfigure step.
2. Run the PME installer again and choose Export System Key. Save the system key in a secure location. This key will be needed in step 4 below.
3. Run the PME installer again and choose Import System Key. Provide the correct source system key. The installer will automatically run a reconfigure after importing the new key.
4. Run the PME installer a third time and choose Import System Key. Provide the original key for this system from step 2 above. This will ensure that the target system has a unique key that is different from the source system key.